Privacy Policy and Terms & Conditions

Shipping and Delivery Policy

All orders are delivered via courier (Toll Priority) for a flat fee of $14.95. We cannot deliver to PO Boxes, please provide a physical address as all items will need to be signed for.  At time of delivery, if customer is unavailable, a card will be left to re-organise delivery at customers cost.

Special arrangements made with schools acquiring bulk supply of calculators for students, will be delivered to the school at no charge.  This must be negotiated with Abacus sales consultants.  To arrange please call 1800 998 424.

Shipping Destinations

Abacus Calculators ships Calculators within Australia.
Abacus Calculators Doesn’t ship outside Australia.

Pricing Policy

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 19th September 2012. Product prices are regularly updated when price changes are received from our suppliers.

Total Cost of Calculators

All prices displayed on this website exclude shipping costs.

We charge a flat rate of AUD $14.95 for all deliveries, unless otherwise negotiated with the schools.

Customer Service Policy

Abacus Calculators is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 2-7 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Return/Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Warranty

Manufacture warranty on most products is 12 months.  Abacus Calculators has extended  this to 2 years warranty on certain products.

Please call 1800 998 424 to clarify which products have a 2 year warranty.

Broken screens and corroded batteries are not covered under any warranty.  This will void your warranty.

Consumer Data Policy

Abacus Calculators is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. Abacus Calculators uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Abacus Calculators All your credential details are passed through a secure server using the latest 128-bit SSL encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre  school@abacus.com.au